* NOTE:

GUARANTEE:

- During the warranty period, the product can be repaired and replaced free of charge when damaged by the manufacturer

- Out of warranty period: When the product is out of warranty period, we will quote the repair price in accordance with the actual condition of the product. The customer pays the cost of replacement parts and related repair costs

- Warranty conditions: The product is warranted when the warranty card is valid and has full information on the ticket, including the company stamp, product number, product name, ... on the voucher or invoice when buying the product

- Warranty period is calculated from the date of purchase shown on the warranty card or from the date of activation on the system

NO WARRANTY WITH:

- No warranty card. The warranty card is invalid, erased, expired

- Damage caused by improper installation of equipment and improper operation of the user manual

- Damage caused by moving equipment, falling, impact

- Damage caused by disassembly and repair is not done by a DUDOFF technician

- Damage caused by electrical contact outside the device

- Damaged by corrosion, the destruction caused by chemicals

- Damage caused by a natural disaster, fire, environment, insects, and improper storage

- Damage due to unstable power source fluctuating over permissible capacity 220V

RETURN POLICY:

- Within 10 days from the date of delivery, customers can exchange or return the goods if the product is damaged due to the manufacturer's fault.

- In order for the product to be installed and operating well, you should request technical staff DUDOFF Vietnam or authorized agencies with high expertise and expertise.

ABOUT DUDOFF VIETNAM

DUDOFF Vietnam's product lines are of transparent origin and are manufactured and assembled following the quality standards of G7 countries. In addition, DUDOFF Vietnam's wide variety of products, price segments, and distribution system have made it easier for customers to access, experience and shop.

In November 2019, DUDOFF Vietnam became a member of the Koizumi Group (Japan), making the company a perfect addition of kitchen equipment and kitchen cabinets to a multi-industry ecosystem that the Koizumi Group is developing around the world.

With the business philosophy of creating a perfect and sophisticated living space from smart and friendly kitchen appliances, each product from DUDOFF Vietnam contains not only artistic creativity but also the love and enthusiasm of a team who always dedicate themselves to customers' satisfaction.